Outsource Receptionist: Benefits, Costs, How It Works & What to Look For An outsourced receptionist is a professional receptionist or answering service located outside your business. Instead of employing a receptionist directly, your company works with a third-party provider that answers calls according to your instructions. For more info, visit: https://antspride.com/read-blog/141202_outsource-receptionist-benefits-costs-how-it-works-amp-what-to-look-for.html